Date added: 2024-09-24
Workshop Summary: Exploring AI and Digital Technologies in Public Services and Governance
The workshop opened with warm welcoming remarks from the organizer, Dr. Magdalena Ciesielska, followed by inspiring introductions from Prof. Michał Tomczak, Vice Dean for Cooperation and Development, and Prof. Tomasz Janowski, Head of the Department of Informatics in Management. Special greetings were extended to two scholars from Kyoto University, Dr. Jawad Haqbeen and Dr. Sofia Sahab, whose in-person participation contributed significantly to the richness of the discussions and exchanges.
Session I began with a presentation by Dr. Jawad Haqbeen, exploring how facilitation chatbots can enhance student confidence within learning platforms. This was followed by Dr. Sheghui Cheng from Jinan University, China, who discussed future possibilities with "Towards the Era of Infinite Intelligence."
Session II included presentations on AI-enabled sustainable co-creation of public services by Gdańsk University of Technology’s own Dr. Magdalena Ciesielska and Dr. Nina Rizun, which ignited discussions on sustainability and AI. In her presentation, Dr. Sofia Sahab shared groundbreaking work on how conversational AI can reduce interethnic prejudice in online communities.
The afternoon sessions explored AI’s role in civic engagement and health. Dr. Antoine Clarinval from the University of Namur, Belgium, discussed the transformative potential of AI in digital citizen participation, while Dr. Li-Chuan Liu from National Taitung University, Taiwan, provided insights on leveraging technology to create better health outcomes in rural communities.
Throughout the event, the active participation of Prof. Tomasz Janowski, who posed intriguing questions about AI adoption in the public sector, enriched the discussions, further enhancing the quality of the workshop.
The event concluded with a strong consensus to continue these valuable exchanges, with participants expressing great interest in further collaborations. The success of this workshop signals a bright future for ongoing international cooperation in AI and digital technology for public governance.
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Workshop on AI and Digital Technologies in Public Governance – A Productive Exchange of Ideas at Gdańsk University of Technology
On September 20, 2024, the Department of Informatics in Management at Gdańsk University of Technology successfully hosted an insightful international workshop focused on the evolving role of AI and digital technologies in public services, democratic processes, and governance. Organized by Dr. Magdalena Ciesielska, this event provided an excellent platform for global academic exchange, bringing together experts from diverse institutions to discuss how AI can reshape the public sector.
We were pleased to welcome scholars from around the world, including Dr. Jawad Haqbeen and Dr. Sofia Sahab from Kyoto University, who participated in person and made significant contributions to the dialogue. Dr. Haqbeen’s presentation on facilitation chatbots enhancing student confidence in learning platforms, and Dr. Sahab’s work on how conversational AI reduces interethnic prejudice in online communities, were key highlights that sparked important discussions.
The workshop also featured:
- Dr. Sheghui Cheng from Jinan University, China, who presented "Towards the Era of Infinite Intelligence," exploring future possibilities in AI advancements.
- Dr. Magdalena Ciesielska and Dr. Nina Rizun from Gdańsk University of Technology, Poland, who shared their research on AI-enabled sustainable co-creation of public services.
- Dr. Antoine Clarinval from the University of Namur, Belgium, who provided an insightful presentation on the role of AI in digital citizen participation.
- Dr. Li-Chuan Liu from National Taitung University, Taiwan, whose presentation focused on how technology is being leveraged to improve health outcomes in rural communities in Taiwan.
We were especially appreciative of the contributions made by Prof. Tomasz Janowski, Head of the Department of Informatics in Management, who raised important questions about AI adoption in public sector processes, offering a forward-looking perspective on AI’s potential to enhance public service efficiency.
The workshop fostered an engaging exchange of ideas, allowing participants to explore the challenges and opportunities presented by AI technologies in public governance. There was a strong consensus to continue this dialogue, with attendees expressing great interest in further research collaborations.
As AI continues to influence how public services are managed and delivered, events like this are crucial for fostering international cooperation and interdisciplinary innovation. We look forward to building on the momentum generated and exploring new avenues for collaboration.
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